Responsible Gaming
Gaming Should Be Entertainment
At Wheel Out, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide an engaging gaming experience, it's important to approach gaming responsibly and within your means.
Remember: the house always has an edge, and there is no guaranteed way to win. Play only with money you can afford to lose.
Age Verification
Gaming on costamesacommunityrun.com is strictly for individuals who are 18 years of age or older, or the legal age for gaming in your jurisdiction within India, whichever is greater.
We verify the age of all players during account registration. By using our platform, you confirm that you meet the legal age requirement and are not prohibited from participating in online gaming in your region.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses: Attempting to recover lost money by gambling more
- Hiding gambling activity: Keeping your gaming secret from family or friends
- Loss of control: Gambling longer or with more money than intended
- Preoccupation: Constantly thinking about gaming or planning the next gaming session
- Gambling to escape: Using gaming to cope with stress, anxiety, or negative emotions
- Neglecting responsibilities: Missing work, school, or family obligations due to gaming
- Financial strain: Borrowing money or going into debt to fund gaming
- Failed attempts to quit: Repeated unsuccessful efforts to reduce or stop gaming
- Irritability when not gaming: Becoming anxious or upset when unable to play
If you recognize any of these signs in yourself or someone you know, it may be time to seek help.
Self-Help Tools & Player Controls
Wheel Out provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Timeouts: Automatically end your session after a set period of time
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your gaming account
- Account Closure: Permanently close your account if you wish to stop gaming entirely
To access these tools, log into your account and visit the "Responsible Gaming" or "Account Settings" section. We encourage you to use these features proactively.
Get Help: Support Organizations
If you or someone you know is struggling with problem gambling, professional support is available. Here are organizations that can help:
India & South Asia
- AASRA (Association for Social & Rehabilitation of Alcoholics): Mental health and addiction support across India
Phone: 9833 001 122 (Mumbai) | Website: www.aasra.info - iCall: Emotional support and counseling for Indians
Phone: 9152987821 | Website: www.icallhelpline.org
International Resources
- National Council on Problem Gambling (US): www.ncpgambling.org | Phone: 1-800-522-4700
- GamCare (UK): www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop (UK): Self-exclusion scheme | www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au | Phone: 1800 858 858
- Responsible Gambling Council (Canada): www.responsiblegambling.org
All of these services offer confidential support and are free to access. Seeking help is a sign of strength, not weakness.
Taking Action
If you experience any signs of problem gambling, we urge you to:
- Use the self-help tools available on our platform immediately
- Speak with a trusted friend or family member about your concerns
- Contact a support organization listed above for professional guidance
- Consider self-excluding from gaming until you feel in control
There is no shame in asking for help. Support is available, and recovery is possible.
For immediate assistance on our platform, contact our customer support team at any time. We are committed to supporting your wellbeing.